I have a question about a payment I have made or I have accidentally under/overpaid when placing an order by post. 14 January 2026 11:06 Updated Please get in touch with the team and we will be able to investigate and rectify any payment issues you have. Related articles I need to cancel an order Do you store my card details? I have an aftersales question I have a presales question or need some product advice before I buy Placing an order